Executive post
Cabinet Member - Business Transformation and Customers
Description
Responsibilities include:
· Project and programme management office
· Customer services strategy
· Customer services
· Revenues and benefits
· Town Hall refurbishment project
· ICT transformation programme
· Commercialisation / income generation strategy
· Workforce strategy including investors in people
· Public private partnerships (specifically arvato / Kier contract)
· Public service reform (with Deputy Leader)
· Shared services