Council and Democracy

Executive post

Cabinet Member - Business Transformation and Customers

Logo for Cabinet Member - Business Transformation and Customers

Description

Responsibilities include:

 

·      Project and programme management office

·      Customer services strategy

·      Customer services

·      Revenues and benefits

·      Town Hall refurbishment project

·      ICT transformation programme

·      Commercialisation / income generation strategy

·      Workforce strategy including investors in people

·      Public private partnerships (specifically arvato / Kier contract)

·      Public service reform (with Deputy Leader)

·      Shared services

Post is held by