Bereavement Services Managers Report
Additional documents:
Minutes:
The Bereavement Services Manager submitted a report on matters relating to the operation of the Crematorium.
The committee heard that a satisfaction survey had been sent out to Funeral Directors and Ministers and that the feedback was very positive. The intention was to repeat the survey each year in order to help with continuous improvement.
It was noted that this year marks the 60th anniversary of the official opening of the crematorium and the Service of Remembrance will take place in October to coincide with the commemorations.
The Chair thanked the Bereavement Services Manager for his dedication and ongoing commitment to the Crematorium.
RESOLVED –
1. That the report be noted.
2. That the staff be thanked for their support in achieving excellent customer satisfaction results.
REASON FOR DECISION –
To keep the Joint Committee informed of matters relating to the operation of the Crematorium.