8 Management of Unreasonable Complaints and complainants - Annual Review 2019 PDF 61 KB
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Minutes:
The Local Government and Regulatory Law Manager submitted an annual review of the Council’s Policy and Procedure on the Management of Unreasonable Complaints or Customers. The report cited two examples of the policy being used in 2018/2019. The committee were advised that no amendments were recommended at that time.
*RESOLVED –
1. That the report be noted.