Agenda item

Relocation of Customer Services Centre

Minutes:

Pursuant to Cabinet Minute No. 5 (2023/2024) the Service Director – Digital, HR and Customer Services submitted a report asking Council to approve the relocation of the Council’s Customer Service Centre from its current location at 85 New Square to Chesterfield Town Hall. The annual revenue savings achieved were projected at 132k as a result of the anticipated reduction in the running costs of the Council’s operational estate.

 

RESOLVED –

 

1.    That the Council’s Customer Service Centre and the operational services based at 85 New Square be relocated into Chesterfield Town Hall during the financial year 2023-2024.

 

2.    That £157k be allocated from the Council’s Capital Programme to enable the provision of an appropriate customer service centre at Chesterfield Town Hall.

 

3.    That painting, decoration, and minor property repairs be carried out to the second and third floors of the Town Hall, as part of the routine maintenance programme for the building, and that these works be funded through the Property Repairs Fund (PRF).

 

4.    That 85 New Square be marked as surplus to operational requirements.

 

5.    That delegated authority be given to the Service Director for Economic Growth, in conjunction with the Deputy Leader and Cabinet Member for Finance and Asset Management, to market 85 New Square for sale or lease, ensuring that an appropriate buyer is secured whose plans align with the Council’s Town Centre Master Plan.

Supporting documents: