Committee details

The Cabinet Member for Business Transformation and Customers is able to make individual Cabinet Member decisions on delegated matters as detailed in the Council’s Constitution. A summary of the responsibilities of this post is below, for full details visit Part 3 of the Constitution.

Responsibilities include:

·      Project and programme management office

·      Customer services strategy

·      Customer services

·      Revenues and benefits

·      Town Hall refurbishment project ICT transformation programme

·      Commercialisation / income generation strategy

·      Workforce strategy including investors in people

·      Public private partnerships (specifically arvato / Kier contract)

·      Public service reform (with Deputy Leader)

·      Shared services