Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 25/03/2020
This decision will be taken under urgency procedures.
Reason for urgency:
Due to the COVID-19 outbreak, the project team have re-assessed their project plan. It now seems sensible to bring forward the implementation of the electronic claim form whilst the Customer Service Centre is closed to the public so that residents have a quick and easy way to submit a claim form from home without the need to travel.
Decision due: Not before 26th Mar 2020 by Cabinet Member for Business Transformation and Customers
Lead member: Cabinet Member - Business Transformation and Customers
Lead director: Assistant Director - Customers, Commissioning and Change
Department: Cabinet Member for Business Transformation and Customers
Contact: Rachel O'Neil, Service Director - Digital, HR and Customer Services Email: rachel.oneil@chesterfield.gov.uk.
Key decision No.: 953