Agenda item

Annual Report to Tenants 2016/17

-      Report to follow.

 

Decision:

* RESOLVED –

 

1.   That the Annual Report to Tenants be approved.

 

2.   That the Annual Report be published to the Council’s website and an article be published in the January edition of ‘Our Homes’, to direct tenants to the website and offer them the option of receiving a hard copy.

 

REASON FOR RECOMMENDATIONS

 

To comply with regulatory requirements.

 

Minutes:

The Assistant Director – Housing submitted a report on the draft Annual Report to Tenants 2016/17, as required by the Homes and Communities Agency (HCA).  A copy of the text of the Annual Report was attached at Appendix A to the officer’s report.

 

The Annual Report included details on performance, service delivery and future improvements in relation to:

 

·        Repairs and maintenance

·        Allocating homes

·        Rent collection

·        Tenancy and estate management

·        Careline

·        Value for money and financial sustainability

 

* RESOLVED –

 

1.   That the Annual Report to Tenants be approved.

 

2.   That the Annual Report be published to the Council’s website and an article be published in the January edition of ‘Our Homes’, to direct tenants to the website and offer them the option of receiving a hard copy.

 

REASON FOR DECISIONS

 

To comply with regulatory requirements.

 

 

Supporting documents: